Cancellation Policy

  • Cancellation Before Dispatch: Customers can cancel their order only before it has been dispatched.
  • Contact Us as Soon as Possible: If you want to cancel your order, please contact Teminah customer support as soon as possible after placing your order.
  • After Dispatch: Once your order has been dispatched, cancellation requests will not be accepted.
  • How to Cancel: To request a cancellation, contact us through:
  • Order Processing: Orders are processed promptly to help ensure timely delivery. Therefore, customers should request cancellation as early as possible.
  • Cancellation by Teminah: Teminah reserves the right to cancel an order in certain situations, including:
    • The product is out of stock.
    • There is an incorrect price or product information.
    • The delivery information is incomplete or incorrect.
    • The order appears suspicious or fraudulent.
    • The order cannot be fulfilled due to unforeseen circumstances.
  • Cancellation Notification: If Teminah cancels an order, the customer will be notified using the contact information provided when placing the order.